Getting Started

Modified on Wed, 21 Jan at 2:57 PM

Sign in/Sign up

1. I forgot my password. What should I do?

If you forgot your password:

  1. Go to the Login Page.

  2. Click on Forgot Password.

  3. Follow the steps to reset your password.


2. What should I do if I can’t access my account?

If you are unable to log in even after entering the correct password, please contact us.


3. Can I sign up or log in using Google, Apple, or Facebook?

Yes.
You can easily sign up or log in using your Google, Apple, or Facebook account.


4. How do I log in if it says my details already exist?

If you see a message saying “details already exist”, it means your account is already registered.

Steps to log in:

  1. Go to the app’s Login page.

  2. Look for the Sign In button (sometimes it may not be obvious).

  3. Enter your registered email/phone number and password.

  4. Tap Sign In to access your account.

Q: Can I change my email ID?

We completely understand your request to update the email associated with your account. At present, our system does not support changing an existing email ID.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article