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Knowledge base
Stories (6)
Written Stories (10)
How do I publish written stories?
Can I upload my own images to my story?
What is the "Collaborate" feature in stories?
View all 10
Moments (3)
What are Moments?
How do I share moments?
How do moments benefit me?
Audio Stories (3)
What are Audio Stories and how does it work?
How do I share audio stories?
How do audio stories benefit me?
Quotes (4)
What is "Quotes" feature and how does it work?
How do I share quotes?
How do quotes benefit me?
View all 4
Lifestory (10)
What is the Lifestory feature?
How do I write lifestory chapters?
Can I upload my own images to use in my lifestory?
View all 10
AI Helper (3)
What is the AI helper feature in stories?
How do I use AI helper feature?
Is the AI helper feature available on the mobile app?
Family Groups (3)
Family Tree (18)
How can I change the name of my Family Tree?
What is an Owner of a Family Tree?
How do I merge two family trees?
View all 18
Family Events (2)
What events are displayed on My Calendar?
Why do I still get birthday notifications for a deceased person?
Invite Family (4)
How do I invite members to my Family Tree?
Can I invite two people using the same link?
How can I allow relatives to make changes to our Family Tree?
View all 4
Discoveries & Research (1)
Searching Records (3)
Do you have a database of records that I can access?
Do I have to be an iMeUsWe member to access this database?
How can I correct a mistake from a historical record in the iMeUsWe Database?
Account Settings (2)
About iMeUsWe (4)
What is iMeUsWe and what does the name mean?
What languages does iMeUsWe support?
How can I contact an iMeUsWe representative?
View all 4
Privacy settings (3)
How can I clear the cache and cookies in my App?
What are the privacy options for my account?
How do I report data abuse?
Getting Started (1)
Sign in/Sign up (3)
I forgot my password. What should I do?
What should I do if I can't access my account?
Can I sign up or login via Google, Apple or Facebook?
Miscellaneous (3)
DNA Testing (2)
What is iMeUsWe’s DNA testing?
How do I get myself tested?
iMeUsWe School Initiatives (1)
Can iMeUsWe be integrated with schools?
General (1)
How do I clear cache?